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Owner of an 84-year old ice cream shop tells his story
Clean
July 18, 2018 12:55 PM PDT
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Doug and Peggy Warren took over Four Seas Ice Cream in Cape Cod, MA from Doug's father, Dick, in 2001. The business was started in 1934, making it the third oldest ice cream shop in New England. It's won dozens of awards, including many Top 10 Ice Creams in the U.S. designations. Doug absolutely loves this business and his a tremendous amount of pride for it, as his father did before him. I so thoroughly enjoyed hearing his story and the stories of his customers, and you will too...
Diana Underhill, the philanthropy/sustainability queen of Big Red F
Clean
July 17, 2018 08:58 AM PDT
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Diana has been working for Big Red F since she started as a server in 2000. Eighteen years later, she manages the group's philanthropy and sustainability efforts, owns an yoga studio, and still serves at Zolo one night per week. She loves the restaurant business and the group of people she works with, and if you want to hear the story of somebody who found a really inspiring path in the restaurant business, Diana is your lady. So authentic, so thoughtful, so fun to talk to. Enjoy...
Chester Kroeger reflects on 36 years as a restaurant owner
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July 16, 2018 12:12 PM PDT
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Chester owns Fudpucker's (www.fudpucker.com) in Destin FL. He started it in 1982 as a snack bar in a nightclub, and today it's a destination in Destin, an institution that has over 300 employees and everything from a retail store to a live alligator park with over 100 gators. I've been to Fudpucker's. It's amazing, and there's no there place like it. Having said that, Chester has to deal with all of the same challenges and hurdles of making an independent restaurant work, and he was kind to share the ups and downs he's faced over early four decades. Enjoy...
"We went from $2,200,000 to $3,000,00 in revenue in one year."
Clean
July 12, 2018 05:24 AM PDT
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Jeremiah Higgins is president of HJL Hospitality and has been in the business for thirty years, starting as a dishwashing teenager who worked his way up to GM in just over a year. Ever since, he's had a knack for finding opportunities for restaurants to grow revenue with creative ideas to turn around slow days, great training, and putting in systems and efficiencies that keep the restaurant running smooth and enable the team to focus on excellent guest experiences. Jeremiah is a high energy guy who loves the restaurant business. He was in our first Restaurant Owners Uncorked book in 2011, and it was great to find out what he's been up to since then. Enjoy...
Head Brewer Nick Tedeschi of The Post in Boulder, CO.
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July 10, 2018 10:08 AM PDT
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Nick is the head brewer at The Post Brewing Company ihttps://www.postbrewing.com/boulder/. His passion for his craft and for his team is palpable, and you'll enjoy hearing from a non-owner talk about what it's like to work for a phenomenal owner and a team that is one big ole extended family at Big Red F. I was so fired up after talking to Nick! Enjoy...
"Follow your 4:00am voice"
Clean
July 09, 2018 06:13 PM PDT
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Joanne Dragonowski owns several restaurants in Wisconsin with her brother and sister. The story started in 1951 when their parents opened their first place, and it continues today with four of the seven children still in the restaurant business. Joanne is very sharp, understands the business in and out, and has a clear love for the restaurant industry. We had a very enjoyable conversation, and you'll learn a lot from her during this episode. Enjoy...
Weekly summary from Wil
Clean
July 09, 2018 12:34 PM PDT
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A quick summary of the three episodes we have coming up this week.
Eric Cacciatore of the Restaurant Unstoppable Podcast
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June 29, 2018 11:02 AM PDT
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Eric hosts Restaurant Unstoppable, a great podcast featuring interviews with nearly 500 restaurant owners. I loved talking to him about why he does his podcast, which he does as his full-time gig, what he's learned, and more. He's high energy and has tons of passion for independent restaurants. Enjoy...
Update from Wil
Clean
June 29, 2018 10:55 AM PDT
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I had a couple of quick items to share. Y'all have a great July 4th week!
Wil's take from the Marcus Guiliano episode
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June 12, 2018 09:35 AM PDT
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I'm going to start offering my thoughts on something an owner said during an interview that struck and chord with me and stood out the next day as my biggest takeaway. These will be short, concise episodes. Enjoy...

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